Social tools offer creative ways for healthcare Phone Number List professionals to address common questions. For example, the World Health Organization developed a Facebook Messenger chatbot. It can answer questions, direct citizens to the right Phone Number List resources, and counter misinformation. World Health Organization Facebook messenger chatbot Source: World Health Organization Public health monitoring People post about everything Phone Number List online, including their health. Hashtags like flu can reveal when diseases are popping up in new locations. With the right social media monitoring tools, public health organizations can even get a sense of the severity of symptoms.
For example, a spring 2020 study found an Phone Number List association between the number of Tweets mentioning telehealth and the number of confirmed COVID-19 cases in a particular state. graph of association between tweets mentioning telehealth and Phone Number List COVID-19 cases Source: Massaad, E., & Cherfan, P. (2020). Social Media Data Analytics on Telehealth During the COVID-19 Pandemic. Cureus, 12(4), e7838. Professors Michael Paul and Mark Dredze explain how this works in their book, Social Monitoring for Public Health: “Social media offers advantages over traditional data sources, including real-time data availability, ease of access, and reduced cost.
Social media allows us to ask, and answer, questions Phone Number List we never thought possible.” A recent review study found that health data from social sources has improved disease prediction. That’s especially true for flu and flu-like illnesses. And a Phone Number List study in the Annual Review of Public Health reported the following: “While Twitter is by far the most frequently used platform in digital surveillance, many others have been used as Phone Number List well. For example, Facebook ‘like’ patterns correlate strongly with a wide range of health conditions and behaviors, and Instagram timelines have been used to identify adverse drug reactions.”